An Award-Winning Academy for Pensions Specialists
A UK pensions administrator needed new joiners to become genuine specialists — people who could handle complex casework and still deliver exemplary customer service. We built a Learning Academy of 40+ technical competency courses that takes a complete newcomer and walks them, course by course, into expertise. The result: a repeatable, self-serve pathway from “new joiner” to “specialist” — and a Gold award at the 2025 Brandon Hall Group Excellence Awards.
40+
Technical Competency Courses